MARÍA GUADALUPE
FUENTES LOMBARDO
TITULAR DE UNIVERSIDAD
Mónica
Clavel San Emeterio
Publications by the researcher in collaboration with Mónica Clavel San Emeterio (2)
2016
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The EPSI model as the main factor for identifying customer satisfaction: empirical research
Total Quality Management & Business Excellence, Vol. 27, Núm. 3, pp. 447-463
2012
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Influence of Managerial Capabilities in the Speed of the Internationalization Process
ICEEM 2012: 2012 2nd International Conference on Economic, Education and Management, pp. 575-580