Analysis of balanced scorecard-based SERVQUAL criteria based on hesitant decision-making approaches

  1. Dinçer, H.
  2. Yüksel, S.
  3. Martínez, L.
Aldizkaria:
Computers and Industrial Engineering

ISSN: 0360-8352

Argitalpen urtea: 2019

Alea: 131

Orrialdeak: 1-12

Mota: Artikulua

DOI: 10.1016/J.CIE.2019.03.026 GOOGLE SCHOLAR
Datuen iturria: Scopus