MARIA DEL CARMEN
MÉNDEZ GARCÍA
CATEDRATICO DE UNIVERSIDAD
Universidad Complutense de Madrid
Madrid, EspañaPublications in collaboration with researchers from Universidad Complutense de Madrid (1)
2023
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"i would like to complain": A study of the moves and strategies employed by Spanish EFL learners in formal complaint e-mails
Intercultural Pragmatics, Vol. 20, Núm. 2, pp. 161-197