Chatbot Service Quality: An Experiment Comparing Two Countries with Different Levels of Digital Literacy

  1. Vena-Oya, J.
  2. Castañeda-García, J.A.
  3. Burys, J.
Journal:
Tourism and Hospitality

ISSN: 2673-5768

Year of publication: 2024

Volume: 5

Issue: 2

Pages: 276-289

Type: Article

DOI: 10.3390/TOURHOSP5020018 GOOGLE SCHOLAR lock_openOpen access editor