Inteligencia emocional en distintos colectivosAportaciones del Grupo Team+

  1. Berrios, Maria Pilar 1
  2. Pulido Martos, Manuel 1
  3. Augusto Landa, Jose Maria 1
  4. Lopez-Zafra, Esther 1
  1. 1 Universidad de Jaén
    info

    Universidad de Jaén

    Jaén, España

    ROR https://ror.org/0122p5f64

Journal:
Know and Share Psychology

ISSN: 2695-723X

Year of publication: 2020

Issue Title: Avances teóricos y aplicados en inteligencia emocional: Homenaje a 30 años de recorrido científico

Volume: 1

Issue: 4

Pages: 19-37

Type: Article

DOI: 10.25115/KASP.V1I0.4127 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Know and Share Psychology

Abstract

In this paper we summarize the studies that our TEAM+ research group has carried out over 16 years. Along these years we have analyzed, from a psychosocial perspective, the effects and benefits of emotional intelligence in different areas and groups. We consider that the psychosocial aspect is central in the analysis of emo-tional intelligence since people are most of their time in a context and in relation to other people. Therefore, we are interested in knowing how emotional intelligence contributes to the achievement of positive results (i.e. well-being, satisfaction or performance) and promotes healthier environments with fewer psychosocial risks (i.e. stress, burnout or depression). Our results confirm the hypothesis that emotional intelligence acts as a personal resource that buffers the negative effects of stress and burnout in groups with special incidence, such as nursing and teaching staff. Likewise, emotional intelligence improves different indicators of the subjective well-being of workers from different work contexts. That is, on the one hand, emotional intelligence is shown as a facilitating factor for healthy results: job satisfaction, life satisfaction, psychological well-being, better social and / or partner relationships, better performance; and on the other, as a protective factor against different risks: stress, burnout, pain in the disease or violent relationships. These effects not only occur at the individual level, but also affect group processes, such as leadership in different contexts. Therefore, it is necessary to increase the emotional intelligence levels of the population in different contexts with programs adapted to the specific reality that allow them to face the demands and challenges of the social and work environment.

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