La relación entre la Inteligencia Emocional Percibida (IEP) y la salud mental en directivos y mandos intermediosel papel del estrés percibido como mediador

  1. Luque Reca, Octavio
  2. Augusto Landa, Jose María
  3. Pulido Martos, Manuel
Revista:
Ansiedad y estrés

ISSN: 1134-7937

Año de publicación: 2014

Volumen: 20

Número: 1

Páginas: 61-73

Tipo: Artículo

Otras publicaciones en: Ansiedad y estrés

Referencias bibliográficas

  • Alonso, J., Prieto, L., & Antó, J. M. (1995). La versión española del SF-36 Health Survey (Cuestionario de Salud SF-36): un instrumento para la medida de los resultados clínicos. Medicina Clínica, 104, 771-776.
  • Augusto-Landa, J. M., Berrios-Martos, M., López-Zafra, E., & Aguilar-Luzón, M. C. (2006). Relación entre burnout e inteligencia emocional y su impacto en salud mental, bienestar y satisfacción laboral en profesionales de enfermería. Ansiedad y Estrés, 12, 479-493.
  • Augusto-Landa, J. M., López-Zafra, E., Berrios-Martos, M. P., & Aguilar-Luzón, M. C. (2008). The relationship between emotional intelligence, occupational stress and health in nurses: A questionnaire survey. International Journal of Nursing Studies, 45, 888-901. doi: 10. 1016/j. ijnurstu. 2007. 03. 005.
  • Augusto-Landa, J. M., López-Zafra, E., & Pulido-Martos, M. (2011). Inteligencia Emocional Percibida y estrategias de afrontamiento al estrés en profesores de enseñanza primaria: propuesta de un modelo explicativo con ecuaciones estructurales (SEM). Revista de Psicología Social, 26, 413-425. doi: 10. 1174/021347411797361 310.
  • Bar-On, R., Brown, J. M., Kirkcaldy, B. D., & Thome, E. P. (2000). Emotional expression and implications for occupational stress: an application of the Emotional Quotient Inventory (EQ-I). Personality and Individual Differences, 28, 1107-1118. doi: 10. 1016/S0191-8869(99)00160-9.
  • Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182. doi: 10. 1037/0022-3514. 51. 6. 1173.
  • Berwick, D. M., Murphy, J. M., Goldman, P. A., Ware, J. E., Jr., Barsky, A. J., & Weinstein, M. C. (1991). Performance of a five-item mental health screening test. Medical Care, 29, 169-176. doi: 10. 1097/00005650-199102000-00008.
  • Brackett, M. A., & Mayer, J. D. (2003). Convergent, discriminant, and incremental validity of competing measures of emotional intelligence. Personality and Social Psychology Bulletin, 29, 1147-1158. doi: 10. 1177/014616720325459 6.
  • Cohen, S., Kamarck, T., & Mermelstein, R. (1983). A global measure of perceived stress. Journal of Health and Social Behavior, 24, 385-396. doi: 10. 2307/2136404.
  • Cooper, C. L., Dewe, P. J., & O'Driscoll, M. P. (2001). Organizational Stress-a Review and Critique of Theory, Research, and Applications. Londres: Sage Publications.
  • Davis, S. K., & Humphrey, N. (2012). Emotional intelligence as a moderator of stressormental health relations in adolescence: evidence for specificity. Personality and Individual Differences, 52, 100-105. doi: 10. 1016/j. paid. 2011. 09. 006.
  • Durán, A., Extremera, N., & Rey, L. (2004). Self-reported emotional intelligence, burnout and engagement among staff in services for people with intellectual disabilities. Psychological Reports, 95, 386-390. doi: 10. 2466/PR0. 95. 6. 386-390.
  • Extremera, N., Durán, A., & Rey, L. (2007). Perceived emotional intelligence and dispositional optimism-pessimism: Analyzing their role in predicting psychological adjustment among adolescents. Personality and Individual Differences, 42(6), 1069-1079. doi: 10. 1016/j. paid. 2006. 09. 014.
  • Extremera, N., & Fernández-Berrocal, P. (2002). Relation of perceived emotional intelligence and health-related quality of life in middle-aged women. Psychological Reports, 91, 47-59. doi: 10. 2466/pr0. 2002. 91. 1. 47.
  • Extremera, N., & Fernández-Berrocal, P. (2005). Inteligencia emocional percibida y diferencias individuales en el metaconocimiento de los estados emocionales: una revisión de los estudios con el TMMS. Ansiedad y Estrés, 11, 101-122.
  • Extremera, N., & Fernández-Berrocal, P. (2006). Emotional intelligence as predictor of mental, social, and physical health in university students. The Spanish Journal of Psychology, 9, 45-51.
  • Extremera, N., Fernández-Berrocal, P., & Durán, A. (2003). Inteligencia emocional y burnout en profesores. Encuentros en Psicología Social, 1, 260-265.
  • Extremera, N., Fernández-Berrocal, P., Ruiz-Aranda, D., & Cabello, R., (2006). Inteligencia emocional, estilos de respuesta y depresión. Ansiedad y Estrés, 12, 191-205.
  • Fernández-Berrocal, P., Alcaide, R., Extremera, N., & Pizarro, D. (2006). The role of emotional intelligence in anxiety and depression among adolescents. Individual Differences Research, 4, 16-27.
  • Fernández-Berrocal, P., & Extremera, N. (2003). ¿En qué piensan las mujeres para tener un peor ajuste emocional? Encuentros en Psicología Social, 1, 255-259.
  • Fernández-Berrocal, P., Extremera, N., & Ramos, N. S. (2004). Validity and reliability of the Spanish modified version of the Trait Meta-Mood Scale. Psychological Reports, 94, 751-755. doi: 10. 2466/pr0. 94. 3. 751-755.
  • Fernández-Berrocal, P., Ramos, N., & Extremera, N. (2001). Inteligencia emocional, supresión crónica de pensamientos y ajuste psicológico. Boletín de Psicología, 70, 79-95.
  • Gadzella, B. M., Ginther, D. W., Tomcala, M., & Bryant, G. W. (1990). Stress as perceived by professionals. Psychological Reports, 67, 979-983. doi: 10. 2466/PR0. 67. 7. 979-983.
  • Gill, A. S., Flaschner, A. B., & Shachar, M. (2006). Mitigating stress and burnout by implementing transformationalleadership. International Journal of Contemporary Hospitality Management, 18, 469-481. doi: 10. 1108/095961106106815 11.
  • Goldenberg, I., Matheson, K., &Mantler, J. (2006). The assessment of emotional intelligence: comparison of performance based and self-report methodologies. Journal of Personality Assessment, 86, 33-45. doi: 10. 1207/s15327752jpa860 1_05.
  • Halkos, G., & Bousinakis, D. (2010). The effectof stress andsatisfaction on productivity. International Journal of-Productivity and Performance Management, 59, 415-431. doi: 10. 1108/174104010110528 69.
  • Jamal, M. (2011). Job stress, job performance and organizational commitment in a multinational company: An empiricalstudy in two countries. International Journal of Business and Social Science, 2, 20-29.
  • Latorre, J. M., & Montañés, J. (2004). Ansiedad, inteligencia emocional y salud en la adolescencia. Ansiedad y Estrés, 10, 29-41.
  • Lazarus, R. S. (1991). Psychological stress in the workplace. Journal of Social Behavior and Personality, 6, 1-13.
  • Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. Nueva York: Springer.
  • Limonero, J. T., Tomás-Sábado, J., Fernández-Castro, J., & Gómez-Benito, J. (2004). Influencia de la inteligencia emocional percibida en el estrés laboral de enfermería. Ansiedad y Estrés, 10, 29-41.
  • Lopes, P. N., Brackett, M. A., Nezlek, J., Schütz, A., Sellin, I., &Salovey, P. (2004). Emotional intelligence and social interaction. Personality and Social PsychologyBulletin, 30, 1018-1034. doi: 10. 1177/014616720426476 2.
  • López, M., Acosta, I., García, L., & Fumero, A. (2006). Inteligencia emocional en policías locales. Ansiedad y Estrés, 12, 463-477.
  • Marino, S. (1997). The stress epidemic. Industry Week, 246, 14.
  • Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? En P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Implications for educators (pp. 3-34). Nueva York: Basic Books.
  • Michael, L. (2013). A study on occupational stress among public, private and co-operative bank employees: A comparative study. Sumedha Journal of Management, 2, 47-54.
  • Mikolajczak, M., Menil, C., & Luminet, O. (2007). Explaining the protective effect of trait emotional intelligence regarding occupational stress: Exploration of emotional labour processes. Journal of Research in Personality, 41, 1107-1117. doi: 10. 1016/j. jrp. 2007. 01. 003.
  • Moreno, B., & Báez, C. (2010). Factores y riesgos psicosociales, formas, consecuencias, medidas y buenas prácticas (NIPO 792-11-088-1). Madrid: Instituto Nacional de Seguridad e Higiene en el Trabajo. Recuperado de la web del Instituto Nacional de Seguridad e Higiene en el Trabajo http://www. insht. es/InshtWeb/Contenidos/Documentacion/PUBLICA CIONES%20PROFESIONAL ES/factores%20riesgos%20psi co. pdf.
  • Nikolaou, I., & Tsaousis, I. (2002). Emotional intelligence in the workplace: Exploring its effects on occupational stress and organizational commitment. International Journal of Organizational Analysis, 10, 327-342. doi: 10. 1108/eb028956.
  • Pena, M., Extremera, N., & Rey, L. (2011). El papel de la Inteligencia Emocional en la resolución de problemas sociales en estudiantes adolescentes. Revista Española de Orientación y Psicopedagogía, 22, 69-79.
  • Pérez, J. C., Petrides, K. V., & Furnham, A. (2005). Measuring trait emotional intelligence. En R. Schulze & R. D. Roberts (Eds.), International Handbook of Emotional Intelligence (pp. 181-201). Cambridge, MA: Hogrefe & Huber.
  • Portello, J. Y., & Long, B. C. (2001). Appraisals and coping with workplace interpersonal stress: amodel for women managers. Journalof Counseling Psychology, 48, 144-156. doi: 10. 1037/0022-0167. 48. 2. 144.
  • Remor, E., & Carrobles, J. (2001). Versión Española de la escala de estrés percibido (PSS-14): Estudio psicométrico en una muestra VIH+. Ansiedad y Estrés, 7, 195-201.
  • Rosete, D., & Ciarrochi, J. (2005). Emotional Intelligence and its Relationship to Workplace Performance and Outcomes of Leadership Effectiveness. Leadership and Organization Development Journal, 26, 388-399. doi: 10. 1108/014377305106078 71.
  • Salguero, J. M., Palomera, R., & Fernández-Berrocal, P. (2012). Perceived emotional intelligence as predictor of psychological adjustment in adolescents: a 1-year prospective study. European Journal of Psychology of Education, 27, 21-34. doi: 10. 1007/s10212-011-0063-8.
  • Salovey, P., Mayer, J. D., Goldman, S., Turvey, C., & Palfai, T. (1995). Emotional attention, clarity, and repair: Exploring emotional intelligence using the Trait Meta-Mood Scale. En J. W. Pennebaker (Ed.). Emotion, disclosure and health (pp. 125-154). Washington, DC: American Psychological Association. doi: 10. 1037/10182-006.
  • Salovey, P., Stroud, L. R., Woolery, A., & Epel, E. S. (2002). Perceived emotional intelligence, stress reactivity, and symptom reports: Further explorations using the trait metamood scale. Psychology and Health, 17, 611-627. doi: 10. 1080/088704402900258 12.
  • Schmidt, C. K., Raque-Bogdan, T. L., Piontkowski, S., & Schaefer, K. L. (2011). Putting the positive in health psychology: A content analysis of three journals. Journal of Health Psychology, 16, 607-620. doi: 10. 1177/135910531038429 6.
  • Schutte, N. S., Malouff, J. M., Thorsteinsson, E. B., Bhullar, N., & Rooke, S. E. (2007). A meta-analytic investigation of the relationship between emotional intelligence and health. Personality and Individual Differences, 42, 921-933. doi: 10. 1016/j. paid. 2006. 09. 003.
  • Slaski, M., & Cartwright, S. (2002). Health, performance and emotional intelligence: An exploratory study of retail managers. Stress and Health, 18, 63-68. doi: 10. 1002/smi. 926.
  • Spielberger, C. D., &Reheiser, E. C. (2005). Occupational stress and health. En A. G. Antoniou & C. L. Cooper (Eds.), New Perspectives in Occupational Health Psychology (pp. 441-454). Cheltenham, Gran Bretaña: Edward Elgar. doi: 10. 4337/9781845423308. 0 0038.
  • Suárez, A., &Trespalacios, J. A. (2011). Competencias emocionales de los directivos de PYMES de servicios españolas y su influencia en el aprendizaje organizativo. Revista Europea de Dirección y Economía de la Empresa, 20, 87-100.
  • Thayer, J. F., Rossy, L. A., Ruiz-Padial, E., & Johnsen, B. H. (2003). Gender differences in the relationship between emotional regulation and depressive symptoms. Cognitive Therapy and Research, 27, 349-364. doi: 10. 1023/A: 1023922618287.
  • Ur Rehman, M., Irum, R., Tahir, N., Ijaz, Z., Noor, U., & Salma, U. (2012). The impact of job stress on employee job satisfaction: A study on private colleges of Pakistan. Journal of Business Studies Quarterly, 3, 50-56.
  • Van Heck, G. L., & Den Oudsten, B. L. (2008). Emotional intelligence: Relationship to stress, health, and well-being. En A. Vingerhoets, I. Nyklicek, & J. Denollet (Eds.), Emotion regulation. Conceptual and clinical issues (pp. 97-121). Nueva York: Springer.
  • Velayutham, C. M., &Chandru, D. (2012). An empirical study on job stress and its impact on health workers in private hospitals at Tiruchirappalli, South India. Interdisciplinary Journal of Contemporary Research in Business, 4, 367-376.
  • Ware, J. E., & Sherbourne, C. D. (1992). The MOS 36-item short-form health survey (SF-36): Conceptual framework and item selection. Medical Care, 30, 473-483. doi: 10. 1097/00005650-199206000-00002.
  • Williams, F., Fernández-Berrocal, P., Extremera, N., Ramos, N., & Joiner, T. E. (2004). Mood regulation skill and the symptoms of endogenous and hopelessness depression in Spanish high school students. Journal of Psychopathology and Behavioral Assessment, 26, 233-240. doi: 10. 1023/B: JOBA. 0000045 339. 67766. 86.
  • Williamson, J., & Vine, P. (1998). Run down, stressed out. The British Journal of Administrative Management, 8, 14-17.
  • Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13, 243-274. doi: 10. 1016/S1048-9843(02)00099-1.
  • Zeidner, M., Matthews, G., & Roberts, R. D. (2009). What we know about Emotional Intelligence: How it Affects Learning, Work, Relationships, and Our Mental Health. Cambridge, Inglaterra: The MIT Press.