Información terapéutica, satisfacción y confianza en fisioterapiainstrumentos de medida y estudio correlacional en centros de fisioterapia de Andalucía Oriental

Abstract

This PHD thesis develops and validates three original questionnaires: "Therapeutic Information Perceived by physical therapy patients", "Therapeutic Information Provided by the physiotherapist" and "Patient Trust into the physiotherapist". Also, was performed a cross-cultural adaptation and spanish validation of "MedRisk instrument for measuring patient satisfaction with physical therapy care” and “Patients trust in their primary care providers WAKE FOREST questionnaire". All instruments are highly reliable and valid. A descriptive study was performed in n=333 patients and n=73 physiotherapists from 25 physiotheraphy centers in Eastern Andalucía randomly selected (4 hospitals, 6 Primary healthcare centres and 15 private consultations). The study evaluated the information, the satisfaction, trust and other influential variables. Patient information was associated to private centers, younger patients and health improvement. Satisfaction was associated with high level education and improved health, and Trust with a longer session and improving health. Information, Satisfaction and Trust were positively associated, especially Satisfaction and Trust.