Mediación en conflictos y abogacía. Propuesta para su desarrollo mediante el análisis pragmático de las dimensiones narrativa y argumentativa del discurso

Resumo

Conflict Mediation is a practical tool to facilitate amicable resolution in interpersonal disputes. Nowadays, Mediation in Spain is undergoing a general process of institutionalization and professionalization. This development is at odds with low public demand for mediation services. Lawyering is one of the most important professional sectors, which they are interested on this form of psychosocial support. In fact, Mediation an Lawyering are closely related. Deepening language and speech developed by the professional community of lawyers - mediators can articulate better alternatives that allow them to play a better mediating role. A comparative study of the theories of argumentation and narrative allows unravel the impact that both theories have, respectively, on mediation and advocacy. Finally, an analytical - discursive model, based on a research stay in a private-sector company, which tries to explain the argumentative and narrative dimensions in mediatorial discourse is presented.